TERMS & CONDITIONS

Please carefully review the Terms & Conditions and Ground Rules provided. The information below outlines the specific terms, conditions, and guidelines relevant to your participation in the Rooted Retreat. Should you have any questions or need clarification before agreeing, please contact Katie at info@casadecura.pt. It is important you only sign these Terms & Conditions if you are in complete agreement with them. 

References in these Terms & Conditions to “Rooted Retreat” or to "we", "our" or "us" in each case refer to Casa de Cura. References to "I", "you" or “your" are to you, the participant on the Rooted Retreat (which we also refer to as “the retreat”, "the course" and/or "the programme). These Terms & Conditions are the exclusive basis for the contract between you and us. No other terms or conditions (whenever and however communicated), nor any amendment or addition to these Terms & Conditions, will apply unless agreed upon in writing.  

PARTICIPATING IN ROOTED RETREAT 

Upon arrival and before starting the Rooted Retreat, you will need to complete and sign our Declaration and Consent Agreement. This form confirms that the information you provided is current and accurate. You must complete and sign this form before the retreat begins. If there have been any significant changes in your personal or therapeutic situation that might affect your participation, we may decide you cannot attend. Additionally, if we don’t receive your pre-process paperwork, including the signed Terms & Conditions, in time before the course starts, your place may be suspended.  

CONFIDENTIALITY & PROPRIETARY MATERIAL 

You understand that the Rooted Retreat program and its materials are private and owned by Casa de Cura. These materials are protected by copyright and are meant only for personal use in the program. You agree to keep all participant information and program details confidential and not to share or use any part of the materials without written permission. You also agree not to reproduce, resell, or use the materials for any other purpose outside the Rooted Retreat program. Additionally, you agree to respect the confidentiality and privacy of all participants and staff. Photography, video, and audio recording are not allowed during the program. 

GROUND RULES 

These rules are designed to ensure your safety and help you and other participants get the most out of the Rooted Retreat. 

Substance Use: The use of drugs, alcohol, and other mood-altering substances (whether legal or illegal) is strictly prohibited during the retreat. If you are on prescribed medication, please inform us before the course starts and continue taking it as directed by your doctor. 

Accommodations: Lodging is dependent on your booking. Any shared lodging will be assigned based on gender. 

Wellbeing: You are responsible for your own health, including getting enough food, sleep, and taking any prescribed medication. If you experience discomfort, please inform a team member immediately to receive support. Records of any advice or treatment will be kept.

Participation: To fully benefit from the retreat, we encourage you to participate in every activity. 

OUR LIABILITY TO YOU 

Casa de Cura accepts no responsibility or liability whatsoever for any misadventure, casualty or any other force majeure or causes beyond its control. A circumstance beyond our control is one that cannot be foreseen or avoided, even after taking all due care and includes, but is not limited to, war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, any failure to secure flying rights, natural and nuclear disaster, fire, epidemics, health risks and pandemics and unavoidable and unforeseeable technical problems with transport, reasons beyond our control, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions, and any other similar events.  

CIRCUMSTANCES BEYOND OUR CONTROL 

No responsibility or compensation of any kind can be taken where: We are constrained to make a significant change to your program or cancel your booking due to a circumstance beyond Casa de Cura’s control, or you suffer any loss or damage of any description. A circumstance beyond our control is one that cannot be foreseen or avoided, even after taking all due care and includes, but is not limited to, war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, any failure to secure flying rights, natural and nuclear disaster, fire, epidemics, health risks, illness, change of mind, personal, work, or family emergencies, and pandemics and unavoidable and unforeseeable technical problems with transport reasons beyond our control, closed or congested airports or ports, hurricanes and other actual or potential severe weather conditions.  

DISCLAIMER, RELEASE, & INDEMNITY 

Disclaimer of Liability: Casa de Cura and its team, including Process leaders, facilitators, staff, employees, organisers, and agents (collectively referred to as "Releasees"), disclaim all responsibility for any illness, injury, death, property loss, or damage that you may experience, whether directly or indirectly, during your participation in the retreat. This disclaimer applies to claims arising from negligence, breach of contract, breach of duty, or statutory duty, to the extent permitted by applicable law. 

Nature of the Retreat: You understand that the Rooted Retreat involves intensive personal exploration, movement, breathwork, and some intense and expressive activities. The Retreat is educational and transformational and is not intended as therapy or healthcare. As such, it does not adhere to legal standards or requirements applicable to therapy or healthcare. You are responsible for participating only to the extent that you are physically capable without risking injury. By participating, you assume all risks of injury, illness, death, or property damage, and acknowledge that we do not provide health insurance coverage. 

Health and Participation: You confirm that you are physically, mentally, and emotionally fit to participate in the Retreat. If you experience a condition or event during the Retreat that, in the sole discretion of the Retreat leaders, makes it inappropriate for you to continue, you agree to follow their advice and exit the Retreat promptly. If you are pregnant or become pregnant or are postpartum, you will not participate in the Activities without first discussing the risks with your doctor, and you will only participate in the Activities if you have your doctor’s full approval and participate at your own risk. 

The health and safety standards that apply to the services provided under this contract should meet the local standards applicable to Portugal, and Casa de Cura monitors that local standards have been met. We are following the WHO recommendations in relation to COVID-19 containment.  

SPECIAL REQUESTS & MEDICAL PROBLEMS 

If you have any special requests or dietary requirements, you must advise us at the time of booking. We cannot guarantee that these will be accommodated; it is suggested that any requirements be highlighted before arrival. Although we will endeavour to meet any such requests, we regret we cannot guarantee to do so. It is your responsibility to notify Casa de Cura of any relevant and/or existing medical conditions before booking that may make you unsuitable to participate and/or impact your participation in the booked product. 

You must also inform a representative at the property before commencing any activity or treatments of any medical conditions likely to affect it. No refunds of any nature will be provided in the instance an activity must be cancelled in consideration for your health and safety and as always, we advise purchasing travel insurance to cover each holiday. 

Release of Liability: You release the Releasees from any liability or claims related to illness, injury, death, property loss, or damage that may arise from your participation in the Retreat or presence on the premises, to the extent permitted by law. 

Indemnity: You agree to indemnify and hold harmless the Releasees from any claims or actions arising from your intentional acts, negligence, or breach of duty that result in illness, injury, death, property loss, or damage to other parties, including but not limited to the owner or operator of the program facilities. This indemnity covers any damage caused by you to the property of others.  

Binding Effect: This release, waiver, and indemnity apply to your heirs, executors, personal representatives, and assigns. 

Breach of Terms: You agree to indemnify the Releasees for any costs or liabilities arising from a breach of these Terms & Conditions, including but not limited to the "Confidentiality - Proprietary/Confidential Material" clause, to the extent permitted by law. 

BOOKING TERMS: FEES / CHARGES 

Prices quoted by us indicate the cost of accommodation, tuition, meals, and all course materials. No refund will be made if you do not fully participate in this, for example, if you do not attend all workshops/meals. The airfare and travel costs to Casa de Cura, Monchique, Portugal, is not included. The following are also not included: if applicable, foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger facility charges, and international transportation tax. In addition, tips/gratuities to staff, visa fees, baggage and personal insurance, transport from and to the airport or train station, beverages and food not listed under inclusions in the course product, and all other items of a personal nature are also not included. You should retain sufficient local currency to pay for all the above items.   

BOOKING TERMS: CANCELLATION & REFUND POLICY 

Cancellation Process: All cancellation requests must be submitted in writing to info@casadecura.pt  

Due to the financial liabilities that come with hosting a retreat, we are not able to provide refunds on the retreat deposit or payments made before the date of cancellation. Personal travel insurance must cover any cancellation costs on your behalf. 

If Casa de Cura must cancel a booked retreat date for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment amount (less the deposit, which can be applied to another retreat) to your original payment method. Casa de Cura is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip. 

Pregnancy Policy: If you are pregnant or become pregnant or are postpartum, you will not participate in the Activities without first discussing the risks with your doctor, and you will only participate in the Activities if you have your doctor’s full approval and participate at your own risk.

Violation of Terms: If you are asked to leave the retreat due to a breach of these Terms & Conditions or the Process Ground Rules, no portion of the course fee will be refunded.  

BOOKING TERMS: POLICY FOR CHANGING RETREAT DATE 

If you suffer from sudden ill health or recent bereavement and need to change the course date, please contact the lead facilitator at info@casadecura.pt immediately in writing.  

BOOKING TERMS: DEPOSIT PAYMENT 

A €350 deposit is required to secure your place. Monthly payment plans can be discussed and arranged upon request, with all payments due on the same day every month until the full amount has been paid.  If you prefer, payments can also be made in GBP, with the current exchange rate confirmed at the time of booking. 

By transferring your deposit, you acknowledge that you have read and agreed to the terms and conditions outlined above. Payments can be made via bank transfer. Bank details will be provided at the time of booking.  

For deposits paid, the remaining balance is due eight weeks before the retreat start date. If the final payment is not received by this deadline, Rooted Retreat reserves the right to cancel your reservation, make your spot available to others, and your deposit will be forfeited. If you anticipate any issues with making the payment on time, please contact Katie via email at info@casadecura.pt  

CANCELLATIONS & CHARGES TO COURSES BY ROOTED RETREAT 

Rooted Retreat will strive to deliver the program as planned. However, we reserve the right to modify or cancel the venue or date of a course due to circumstances beyond our control. In the rare event that a retreat is cancelled, you may choose to transfer your registration to a different retreat or receive a full refund, minus any administrative fees. Our responsibility will be limited to providing this refund. Rooted Retreat will not be liable for any other direct or indirect losses, costs, or expenses, including travel-related expenses. We recommend purchasing travel insurance and/or refundable or transferable tickets for your trip.  

LAW & JURISDICTION APPLICABLE  

These Terms & Conditions, and all other parts of the contract between you and the Rooted Retreat are governed by the law of Portugal. Exclusive jurisdiction over any action or claim arising out of or in any way related to the Agreement to participate and participation in Rooted Retreat shall be in the Courts of Portugal nearest the offices of Casa de Cura.  

ALL PROVISIONS NEGOTIABLE & ACCEPTED 

All the Terms and Conditions stated above are subject to negotiation and discussion. By paying your deposit, you acknowledge and agree to these Terms and Conditions, the participant waives all objections to such Terms and Conditions, and accepts all of the Terms and Conditions as stated.  

SERVERABLE TERMS 

If any provision(s) of these Terms and Conditions are found to be unenforceable, all the remaining Terms and Conditions shall remain in full force and effect. 

PHOTOGRAPHY & MEDIA 

The Retreat may be photographed or recorded for promotional purposes. By attending, you consent to being included in such media. If you prefer not to be photographed or recorded, please inform the organisers prior to the retreat. 

Phones during any practice or ceremony are not allowed. Please respect the privacy of other guests, ensuring not to disturb anyone with phone/camera usage, and do not photograph any other guests unless they have given consent.

BELONGINGS & INSURANCE 

Travel Insurance: It is essential and a condition of our contract with you that you and all members of your party have suitable and comprehensive travel insurance to cover you before, during, and after your trip. Due to our strict Cancellation Policy and your risk of loss of 100% deposit and all other amounts paid, we strongly recommend that you purchase travel insurance to provide you with coverage for cancellations for any reason, injuries, lost luggage, force majeure, frustration of its purpose, impracticability or impossibility of performance, economic hardship or loss, and any other events that may affect the booking. You can buy your travel insurance from any insurance provider of your choice. The decision whether to purchase travel insurance is in your sole and absolute discretion, and you acknowledge, accept, and agree that: Your purchase of travel insurance is your sole and exclusive remedy to recover your non-refundable deposit and other payments to Casa de Cura. You fully accept all of the foregoing risks of loss even if caused by a force majeure, or if you are unable to perform for any reason, or if your stay or use of the property or any activities or other portions of the booking or your purposes or primary purpose for the booking are frustrated or rendered impossible, impracticable, difficult, costly or results in any economic hardship or losses. You acknowledge that you will need to supply Casa de Cura with the full details of the travel insurance you purchase as a condition of the confirmation of a retreat booking, and in such instances we will notify you at the time of booking of such requirements, and we will have the right to refuse a booking or revoke a booking in the event of such non-compliance. 

Belongings: Participants are responsible for ensuring the safety and security of their personal belongings during the retreat. Rooted Retreat is not liable for any loss, theft, or damage to personal items. We strongly recommend that you obtain adequate insurance coverage for your belongings. 

PASSPORTS/VISAS AND HEALTH REQUIREMENTS 

Regardless of the passport you hold, it is your responsibility to check with the appropriate consulates to determine if any visas are required. As visa and health requirements for each Country are subject to change without notice, it is recommended that verification prior to travel be made of existing foreign visa and health requirements. We will have no liability to you if you or your party travel without the correct passport or visa, or health requirements, and you will have to pay us any costs we incur through assisting you. Should you not have the correct visa to commence the booked product, it will be considered a no-show by you. 

YOUR RESPONSIBILITY

Please note you are responsible for your and your party’s actions. If we believe your actions or those of your party could cause danger, upset, or annoyance to other customers, guests, or staff, we may terminate your booked arrangements immediately. In this event, we cannot pay compensation, make refunds, or pay any expenses you suffer as a result. In case of an accident or incident, the participant will claim against their individual travel insurance and not Casa de Cura. Furthermore, you participate in the classes, hikes, and workshops at your own risk, and you must employ your own judgment as to which movements, positions, and exercises are appropriate for your level of training, overall physical fitness, and experience, as well as mental stability.

COLLECTION AND USE OF YOUR PERSONAL INFORMATION 

Personal information is collected when you contact us about a purchase, either via email, phone, message, or make a booking for a product. We may also collect personal information from you from any online registrations, including but not limited to our social media pages, subscriptions, newsletters, surveys, or competitions, etc. Your personal information will never be collected via any channels without your expressed consent. 

The user must freely and voluntarily provide the personal data that will be required for registration, which will be treated in accordance with the provisions of current regulations on data protection, Regulation (EU) 2016/679 of 27 April 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Organic Law 03/2018 of December 05 (LOPD) regarding the protection of Personal data and guarantee of digital rights, detailed in the Privacy Policy of this website. We do not share your personal information with third-party organisations that are not involved in fulfilling the purchases you have made from us or as described above, nor do we collaborate with, or have relationships with, any businesses that serve ads on websites.  

ENTIRE AGREEMENT 

This Agreement constitutes the entire agreement and understanding between you and us. This Agreement shall supersede any prior promises, agreements, representations, undertakings, or implications, whether made orally or in writing, between you and us relating to the subject matter of this Agreement. 

AMENDMENT 

This Agreement may not be amended except in writing, signed by the parties. 

By paying the deposit, I agree and confirm: 

1) that I have read and understand the above Terms & Conditions and understand and accept them as legally binding; 2) that all my answers and other information included in the Application, Medical Information Form and Questionnaire which I am submitting to attend Rooted Retreat were true and complete when given and remain true, correct and complete at the date my signature is given, and; 3) that I did not omit anything relevant from any response or statement. I agree to notify Casa de Cura immediately if any of my answers change, and verify this signature to be legally binding. 

I acknowledge that a legally binding agreement, including all stated terms and conditions, is formed when Rooted Retreat accepts my application, following the interview process. 

No Signature by Casa de Cura of these Terms and Conditions is Required. 

No signature or execution by Casa de Cura of these Terms and Conditions is required for them to be effective and part of our agreement. Following execution of the Terms & Conditions by you, the participant, our agreement to these Terms and Conditions is finalised by your execution thereof, and your being considered for acceptance into the Rooted Retreat.  

Acceptance of these Terms and Conditions is required from all participants, and said Terms and Conditions are accepted by POL Global Foundation Limited without execution of these Terms and Conditions form by Rooted Retreat.